Delivery

Where we deliver

At launch we deliver to UK addresses only. We are not shipping outside the UK yet.

How we deliver

Orders are sent by UK Tracked Delivery, so you can follow your parcel once it is on its way. You can also check the status of your order at any time on our Track order page.

Dispatch and timing

We aim to dispatch orders within 2–3 working days. Delivery time after dispatch depends on the carrier. We cannot guarantee a specific delivery date, and estimates are not a promise of arrival on a particular day.

Cost

Delivery is free on UK orders over £50; below that a delivery charge applies and is shown at checkout before you confirm your order. The free-delivery threshold may change from time to time, and the amount shown at checkout is the one that applies to your order.

Problems with a delivery

If your parcel is delayed, lost or arrives damaged, contact us and we will help put it right. Details are on our Contact page.